trips@thetravelbugvacations.com
410.618.4767
Payment of travel inquiry fee, deposit, or full payment shall be deemed as consent by the traveler to the following Terms and Conditions. As the lead traveler on the reservation, you are responsible for sharing this information with the other travelers listed on the reservation and acknowledging that all are in agreement with the terms and conditions of the sale.
Cancellation
Please be aware that most travel bookings are non-refundable and both canceled bookings and certain changes to a reservation will incur charges. The cancelation charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Please refer to the supplier’s terms & conditions to determine the fees.
Where we incur any liability for a cancellation fee or charge for any booking which you change or cancel, you agree to indemnify us for the amount of that fee or charge.
The Travel Bug Vacations, LLC (TTBV) is not responsible for any cancellation fees charged by the travel supplier. Any refunds (if any are due to you) for payments will be processed by the travel supplier if payments were processed directly through them and/or your travel protection/insurance policy if you elected to purchase one, based on the terms and conditions.
All cancellation fees by all parties listed on the same reservation wishing to cancel must be received before a cancellation request will be submitted to the travel supplier(s) or any calls are made on your behalf.
All fees that are processed directly through The Travel Bug Vacations, LLC are non-refundable and should be included under your travel insurance coverage in order to receive your money back per the insurance company’s terms and conditions.
We recommend protecting your investment by securing a travel insurance plan either through us or on your own.
Click here for a free Travel Insurance Quote.
Payments
You may be required to make a deposit and such deposits are typically non-refundable.
Final payment is required no less than 60 days prior to departure, unless otherwise stated on the invoice.
Some airfares or services must be paid in full at the time of booking.
Should you wish for us to charge your credit card we will require you to read and sign a credit card authorization form. We may also require you to provide a copy of your photo ID/passport and the card being charged as proof of identity.
Payment Method
Credit cards are the preferred method of payment. We accept most popular credit cards (Visa, Mastercard, Discover, American Express, and Diners) and debit cards with credit card logo.
Payments for travel components will be submitted directly to the travel supplier to be processed unless otherwise specified.
TTBV planning service fees, cancelation fees, and change fees will be submitted to us directly to us.
Refunds and Transfer of Payments
Payments submitted directly to The Travel Bug Vacations, LLC (TTBV) are non-refundable and non-transferable for future trips or events due to the policies and contractual agreements set forth by our vendors/suppliers.
It is the traveler’s responsibility to ensure they are able to attend and capable of paying for the trip or event, along with any costs not included in the price of the trip (i.e. airfare, meals, activities, etc.).
The Travel Bug Vacations, LLC is not responsible for any refunds that may be due to you through a travel supplier, travel protection plan, or insurance plan per their terms and conditions.
All requests to cancel or modify reservations are to be sent to us in writing, via e-mail.
If there is a cancelation or modification fee due, we will invoice you upon receiving your written request.
Please submit payment immediately to expedite the process. The time frame for refunds will vary as they will come directly from the vendor/supplier as listed on your credit card or bank statement.
If the traveler has purchased travel insurance, he/she should work directly with the insurance company to submit any claims.
DECLINED PAYMENTS
PLEASE MAKE SURE ALL OF YOUR PAYMENT INFORMATION IS CORRECT. This includes your billing address, credit card number, expiration date, security code, and name on the credit card.
Credit Card Transactions
If for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against The Travel Bug Vacations, LLC.
In the event that payment has been made to The Travel Bug Vacations, LLC by credit card, you agree that you will not seek to chargeback your payment to The Travel Bug Vacations, LLC.
If The Travel Bug Vacations, LLC incurs any costs, including but not limited to attorneys’ fees, to recover any payments charged back by your credit card company, you agree that you will be liable for these costs. If the credit card is declined, you guarantee that you will settle any amounts owed to The Travel Bug Vacations, LLC immediately.
Travel Insurance
Travel insurance is not required but recommended in order to protect you and your investment. Travel insurance can also be helpful should issues arise during your vacation (i.e. lost luggage, delayed flights, hotel issues, medical emergencies, etc.) depending upon the policy type.
For your protection, we recommend that you purchase trip cancellation (Cancel For Any Reason) and travel accident insurance. However, no representation or description of the insurance made by The Travel Bug Vacations, LLC to you constitutes a binding assurance or promise about the insurance.
The Travel Bug Vacations, LLC is not an insurance company/broker and has no responsibility for the submission, payment, or adjustment of any insurance claims.
Any claims that may fall under the relevant travel insurance policy must be submitted to the insurance company identified in the policy.
Additional Fees
Additional taxes and surcharges (including carrier-imposed surcharges) that cannot be pre-collected may be charged locally by car rental agencies, hotels, or other suppliers. It is normal for popular destinations in the US, such as Las Vegas, Orlando, and Miami for example to have Mandatory Resort Fees that are not included in the cost of your trip.
Also, please note that almost every hotelier and car rental agency requires a credit card upon check-in for incidentals.
Responsibility
We always do our best to make sure your travel arrangements are satisfactory. However, The Travel Bug Vacations, LLC and its affiliates and their employees, shareholders, subsidiaries, officers, directors, successors, agents, and assigns do not own or operate any entity which provides goods and services for your travel including without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc.
All such persons and entities are independent contractors and are in no way affiliated with The Travel Bug Vacations, LLC or any of The Travel Bug Vacations-affiliated entities.
Liability
The Travel Bug Vacations, LLC is not liable for any negligent, willful act, or failure to act of any travel service provider or of any third party. In addition and without limitation, The Travel Bug Vacations, LLC is not responsible for any injury, loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services whether resulting from, but not limited to, acts of God or force majeure, illness, disease, acts of war or civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, mechanical or other failures of airplanes or other means of transportation, or for any failure of any transportation mechanism to arrive or depart on time. Also be advised that certain foreign facilities such as air-conditioning systems in public places, hotels, and motor coaches may not be up to U.S. standards. If due to weather, flight schedules, or other uncontrollable factors, you are required to spend additional night(s), you will be responsible for your own hotel, transfers, and meal costs. Baggage is entirely at the owner’s risk.
You may see the name The Travel Bug Vacations, LLC affixed to motor vehicles, on signs around the hotel or elsewhere. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by The Travel Bug Vacations, LLC in any way. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. You specifically agree that The Travel Bug Vacations, LLC is not liable for any consequential loss or damage.
Refusal of Service
Service providers reserve the right to refuse service to travelers at their sole discretion including without limitation if the traveler:
The Travel Bug Vacations, LLC assumes no liability for the acts of the service provider in refusing service.
Name Change
Some suppliers may charge a fee in order to change the name on a reservation, which is the responsibility of the traveler.
Use of 3rd Party Operators
Some TTBV trips, as noted in the itinerary, are scheduled with tour operators who sell their tours to the general public. The traveler acknowledges that other groups and/or individuals may be a part of the same tour.
Arrival, Transfers, and Delays
Travelers arriving by air are responsible for allowing sufficient time to deplane, gather luggage, and travel to the designated meeting location to join the group trip or meet your ground transportation. The Travel Bug Vacations, LLC will not delay the departure of the group for travelers arriving after the designated start time as listed in the individual itineraries.
Travelers are required to provide The Travel Bug Vacations, LLC with their flight arrangements no later than the final payment due date. Travelers are also required to notify us in the event the airline should change the arrival or departure time of a flight.
If scheduled transfers are provided during a trip, travelers who elect to take alternate transportation to/from the hotel, for any reason, will not be reimbursed for the transfer expense incurred.
Travelers who are delayed for whatever reason are responsible for notifying The Travel Bug Vacations, LLC of their situation and communicating regularly with us as to their anticipated arrival time. Delayed travelers are responsible for joining the group as soon as possible and at their own expense if their arrival occurs after the last scheduled transfer.
Travel Documents and Entry Requirements
Passports
Passport number, date of issue, expiration date, and all other pieces of data from the passport ID page are required to be submitted no later than the Final Payment due date for international trips. This information is required on all international trips and is only shared when required by local authorities.
Visas
A visa may be required for certain international travel and is the traveler’s responsibility to ensure the proper documents are submitted on time and a visa is obtained prior to the traveler’s departure date.
Vaccinations
It is the traveler’s responsibility to know what is required in order to enter the destination. Proof of vaccinations may be recommended and/or required for entry into some countries. This is not limited to COVID-19, Yellow Fever, Measles, Mumps, etc. Visit the CDC website for the list of advisories as well as information on when and where to obtain vaccines for the country you are visiting or spending more than 7 hours in for a layover.
Cruise Travel Documents and Requirements
US Citizens on closed-loop cruises (cruises that begin and end in the same U.S. port) and travel to destinations in Mexico, Canada, the Caribbean, the Bahamas, and Bermuda are able to re-enter the United States with proof of citizenship other than a passport or passport card.
Acceptable proof of citizenship includes an original or certified copy of a government-issued birth certificate (raised seal and signature) AND a laminated government-issued picture ID (typically, driver’s license), Consular Report of Born Abroad Certificate, or a Certificate of Naturalization.
NOTE: Baptismal records and certificates issued by a hospital are not acceptable.
It is recommended that all guests travel with a valid passport during their cruise. This greatly assists guests who may need to fly out of the United States to meet their ship at the next available port should they miss their scheduled embarkation in a U.S. port; guests entering the U.S. at the end of their cruise; and guests needing to fly to the U.S. before their cruise ends, because of medical, family, personal or business emergencies, missing a ship’s departure from a port of call, involuntary disembarkation from a ship due to misconduct, or other reasons.
Guests who need to fly to the United States before their cruise ends will likely experience significant delays and complications related to booking airline tickets and entering the United States if they do not have a valid U.S. passport with them.
United States and Its Territories
U.S. Citizens and Lawful Permanent Residents (LPR’s) who travel directly between parts of the United States, which includes Guam, Puerto Rico, U.S. Virgin Islands, American Samoa, Swains Island, and the Commonwealth of the Northern Mariana Islands (CNMI), without touching at a foreign port or place, are not required to present a valid U.S. Passport or U.S. Green Card.
However, it is recommended that travelers bring a government-issued photo ID and a copy of their birth certificate.
It also is recommended that you carry proof of your LPR status at all times in the event you are asked to prove your status. This may be in the form of a green card or passport.
AMENDMENT OF TERMS AND CONDITIONS
AMENDMENT OF TERMS AND CONDITIONS – The Travel Bug Vacations, LLC has the right to amend the terms and conditions whenever deemed necessary.